Europe-headquartered financial service provider who had recently acquired an APAC-based private bank.
The client wanted to migrate all end-clients of the acquired company onto their own systems. SG Analytics was engaged to ensure that the migration process met the client’s onboarding requirements.
Based on a detailed understanding of the client’s technology stack, SG Analytics adopted the following multipronged solutions:
We deployed a team of four KYC analysts to review the existing KYC information of all the customers.
We performed due diligence on all customers based on their risk profile.
Our team identified information gaps and liaised with the front office team to collect the necessary information.
The client’s quality review team went through our work and signed off on the cases in parallel.
Completed due diligence across c. 1500 existing cases within 5 months.
Delivered project within the client’s deadline.
c.50% savings compared to onshore teams.
Created SOP and checklist for the client’s on boarding process.