US-based asset manager with c.US$100bn in AuM.
The Chief Compliance Officer (CCO) wanted to implement a rigorous e-communication review framework without adding to the onshore headcount.
Based on a detailed understanding of the client’s technology stack, SG Analytics adopted the following multi-pronged solutions:
We deployed a team of three compliance analysts with relevant experience to review all emails, chats and Bloomberg messages generated by the client’s tool (Global Relay).
The team went through a one-week training program to understand the methodology followed by the client to identify risk.
We performed 100% reviews of all alerts to ensure they meet the internal communication policy. All suspicious alerts were escalated to the onshore team for further investigation.
SG Analytics team reviewed c.1,000 alerts on a daily basis.
Create a detailed checklist based on the client’s monitoring policies to enhance the lexicon.
Delivered cost savings of c.50% for the client.