87% users use social media for decision-making – Top social media trends 2021
Social media trends are rapidly evolving due to continuous addition of new features and changing...
Building Successful Customer Engagement Strategies
Translating customer interactions to drive customer loyalty can be a daunting task. Most organizations across different...
Brand Innovation: Rethinking Brand in a Fast-Changing Customer-Centric Environment
Brand innovation is vital for seamless customer experience. Customers desire best-in-class brands that innovate and help...