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Things to Consider Before Buying a ‘Voice of Customer’ Solution

In the past, businesses focused on their strengths...


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95% Consumer Interactions to Be Monitored by AI by 2025 - Voice of Customer and Technology

Recently there has been an increase in businesses and thought leaders extolling the value of customer...


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10% Personal Devices to Have Emotional AI by 2022 – Growing Importance, Use Cases, Dangers

In this technology-overpowered world, it now seems impossible to live without PCs, laptops, smartphones,...


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