Things to Consider Before Buying a ‘Voice of Customer’ Solution
In the past, businesses focused on their strengths and leveraged them to earn revenue and market dominance. Changing times and...
95% Consumer Interactions to Be Monitored by AI by 2025 - Voice of Customer and Technology
Recently there has been an increase in businesses and thought leaders extolling the value of customer...
10% Personal Devices to Have Emotional AI by 2022 – Growing Importance, Use Cases, Dangers
In this technology-overpowered world, it now seems impossible to live without PCs, laptops, smartphones, and...