RESEARCH AND ANALYTICS

We have worked with SGA for many years and they have been flexible, prompt and dedicated to their work and service. Usually we have very short timeline to work with and SGA is always available to accommodate and meet our needs.

Looking forward to more collaboration.

SGA has been providing great support and services to our business. SGA's flexibility and quick turnaround in implementing the work-from-home capability just in time for the lockdown brought about by the pandemic is very crucial in ensuring that our market SLAs are not impacted despite the situation.

I cannot recommend them highly enough.

We all had a rather rough start into the year, with the global pandemic having a material impact on our personal and professional lives. In this situation, it is with utmost respect and gratitude when I state that you conducted yourself to the highest standards, both on a professional but also personal level. Your flexibility on work hours, a positive can-do attitude, and delivery of results that always met or exceeded my expectations!

SGA helped us save a significant amount annually by implementing ML-based automated classification to predict remediation classes basis content of the customer feedback. Automation of monthly and weekly analysis of key business metrics helped us take timely decisions and saved manual intervention.

SGA helped us build an in-house solution for social media reporting. The solution enabled various stakeholders to improve content strategy, determine the best time to post and identify influencers who are sharing their posts on specific platforms.

It’s been a long journey and we built an incredibly strong partnership over the years. I have to tell you that you have developed a very strong, committed and professional team which was a key driver in many of our successful client engagements in the past several years. Thanks for extending all the support which helped us keep our customers satisfied always.

SGA helped us integrate and streamline sales and marketing campaign data and create clear visibility into sales and marketing effectiveness, which in turn helped in achieving higher conversion. Turnaround time to process sales reports across different groups reduced by 50-60%.

Thank you for going the extra mile and the team spirit shown here, without which I could not have assessed the entire credit portfolio. Keep up the excellent work.

Excellent job! I recommended you to a couple of my fellow colleagues so do not wonder if they are asking for your help soon.

The project was very important for us and we wouldn’t have been able to complete it successfully without your help. In all aspects, all your input was of very high quality and accuracy.

Thank you for the hard work you did for us over the last few months. Your efforts have provided helpful scale and insight to our team and, by extension, our clients. We appreciate it.

SGA is a great resource! The folks I work with are awesome! They understand the business, the data and our needs. I appreciate their quick turnaround and enjoy working with them!

SGA's flexibility and very quick turn-around time in setting up and implementing WFH capability has been very instrumental in ensuring that operations and BAU is maintained and there is no degradation of service.

Many thanks for your good contributions in the recent months! The IPO we worked on has its first day of trading tomorrow – this IPO was very important for us and we appreciate your excellent contribution to it!

SGA helps us turn around timely survey data to our clients. They are team players when it comes to programming and making sure the surveys get out of the door and get completed.

My special thanks to you and your team for the wonderful job you did on the Geopolitical topic. It is a joy for me to work with such dedicated and talented colleagues.

SGA has provided services as per SLA despite the ongoing pandemic and has been consistently providing the expected quality of data that the project has required.

We enjoy a strong working relationship with SGA which has spanned nigh on a decade. SGA provides almost 40 members to our managed services teams located in Pune and Hyderabad, where they specifically support us in the areas of TMT research through data collection and analysis, market data forecasting, visualization and primary research. We benefit from a mature partnership with SGA where they understand the requirements of our research business and the importance of quality. They have become extremely flexible and timely in implementing changes, none more so than during these uniquely uprecedent times owing to COVID-19 where they moved the team from office-based to work-from-home seamlessly and speedily, which ensured business continuity to the highest degree. I cannot recommend them highly enough.