Reimagining the Role of AI in Customer Engagement
Customers have more choices than ever before in today's fast-paced digital world. This abundance of choices means small and...
87% users use social media for decision-making – Top social media trends 2021
Social media trends are rapidly evolving due to continuous addition of new features and changing...
Building Successful Customer Engagement Strategies
Translating customer interactions to drive customer loyalty can be a daunting task. Most organizations across different...
Brand Innovation: Rethinking Brand in a Fast-Changing Customer-Centric Environment
Brand innovation is vital for seamless customer experience. Customers desire best-in-class brands that innovate and help...