Navigating the Digitization Paradox: Balancing AI And Personal Touch in the Age of Automation
Automation in customer service has exploded across businesses. It has been challenging for organizations to provide...
Digital Banking in 2023: Top Trends to Keep an Eye On
There is a shift in paradigm in the adoption of technology in the financial sector. The inculcation of digital habits in everyday...
The Metaverse: How is it Revolutionizing the Way We Shop?
The rising popularity of virtual reality (VR) along with augmented reality (AR) technologies is driving the metaverse into a new...
Could ‘Stablecoin’ Save the Future of Digital Currency?
According to Google Trends, in the previous year, the word ‘crypto’ was searched and used more than the word...
65% B2B Companies Swear by Digital – How to Lead Sales During COVID-19
The COVID-19 crisis is making it difficult for companies to stay functional and cater to the...
US mobile activity surges by 28%, has Covid-19 accelerated digitization?
The COVID-19 pandemic continues to have a significant impact on the social lives of people around the world. It has also resulted...
Is Digitization Just a Myth or the Real Game Changer?
Industries are increasingly navigating through a digitized landscape, thus prompting business operations to be in a state of...