Competitive Intelligence Analytics Services

Competitive Intelligence Solutions for Strategic Decision Making 

SG Analytics’ competitive intelligence analytics helps our clients in the US gain competitive insights on customer satisfaction and voice of customerAs a leading competitive intelligence firm in the US, our aim is to provide one stop Machine Learning enabled solution that utilizes Natural Language Processing to transform unstructured text into readable customer voice. 

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Why SGA ?

INDUSTRIES WE SERVE

Empower Business Objectives

As a leading competitive intelligence firm, we cater to business objectives across business units with competitive intelligence analytics

  • Feature & Service benchmarking: Make crucial decisions about service improvements and feature launches/upgrades for engineering and product marketing teams
  • Top trending Topics: Enhance marketing and communication with effective content strategies
  • Targeted Customer segmentation: Obtain competitive intelligence on go-to-market strategy by industry verticals (IT, Manufacturing, CPG/Retail, Healthcare, etc.) and business group (Large Enterprises, SMBs) wise customer segments to boost sales teams’ efficiency

Empower Decision Making

Power decisions on product enhancement, marketing plans, account strategies through monitoring the voice of your customers and your competitor’s customers. With our competitive intelligence services, you can:

  • Curb potential customer churn by taking course corrective actions with facilitation of in depth knowledge on key drivers of consumer satisfaction
  • Enhance specific product features or service components by measuring customer sentiments
  • Boost customer advocacy for your brand by curating effective communication content focused on trending topics/features
  • Revamp product roadmap to prioritize launches of crucial features or missing product upgrades when benchmarked with key competition

Knowledge Center - Your Information Hub

Step ahead with actionable insights that empower growth.

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*By sharing the information you have entered, you give your express consent to SG Analytics to use the provided information to contact you with relevant information related to its offerings and services as and when required. SG Analytics secures all your personal information from unauthorized access, use or disclosure. For more information, please visit our privacy policy.

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