Power decisions on product roadmap, marketing plans, and customer-win strategies through tracking the voice of your customers and your competitor’s customers
Empower Business Objectives
Empower Business Objectives
Empower Decision-Making
Empower Decision-Making
Competitive Intelligence Consulting ForStrategicDecision-Making
SG Analytics’ competitive intelligence consulting services help our clients in the US gain competitive insights on customer satisfaction and voice of customer. As a leading competitive intelligence firm in the US, our aim is to provide one-stop machine learning-enabled solution that utilizes natural language processing to transform unstructured text into readable customer voice.
Why SGA
Why SGA
What We Do
Empower Business Objectives
As a leading competitive intelligence firm, we cater to business objectives across business units with competitive intelligence analytics
- Feature & Service benchmarking: Make crucial decisions about service improvements and feature launches/upgrades for engineering and product marketing teams
- Top-trending Topics: Enhance marketing and communication with effective content strategies
- Targeted Customer Segmentation: Obtain competitive intelligence on go-to-market strategy by industry verticals (IT, Manufacturing, CPG/Retail, Healthcare, etc.) and business group (large enterprises, SMBs)-wise customer segments to boost sales teams’ efficiency
Empower Decision-Making
Power decisions on product enhancement, marketing plans, and account strategies through monitoring the voice of your customers and your competitor’s customers. With our competitive intelligence services, you can:
- Curb potential customer churn by taking corrective actions with facilitation of in-depth knowledge on key drivers of consumer satisfaction
- Enhance specific product features or service components by measuring customer sentiments
- Boost customer advocacy for your brand by curating effective communication content focused on trending topics/features
- Revamp product roadmap to prioritize launches of crucial features or missing product upgrades when benchmarked with key competition
